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Chuck the ‘innovation kitchen sink’ at new service solutions and avoid ‘sleepwalking’ into costly AI contracts: Eddie Copeland

(Tina Miguel photography)

Existing governance models and a lack of long-term thinking on AI and redesigning service delivery could significantly hinder councils’ digital transformation journeys, Room151’s Technology, Data and Finance Forum has heard.

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But in the opening keynote of the event, Eddie Copeland, director of London Office of Technology and Innovation (LOTI), added that chief finance leads