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Digital and workforce strategies ‘must go hand-in-hand’ to progress council transformations

(Tina Miguel photography)

With cashable savings not necessarily immediate in any local government implementation of digital, data, technology (DDaT), there is a necessity for authorities’ digital and workforce strategies to operate hand-in-hand.

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That’s according to Becky McIntyre, director, resources and transformation and section 151 officer at Calderdale Council. “There is a perception there are all these

User-centred service design, automation, AI, and inclusion are key strands of a “big” digital transformation agenda at Cumberland Council – underpinned by a major focus on cybersecurity.

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